[Resolved]  Crompton Greaves / Cgglobal.com — Ceiling Fan Issue

Address:

Pallikaranai, Chennai

The Chrompton celing Fan was purchased on July 01 2023. After the installation a few weeks ago there is a noise came from the fan . The complaint got registered in Chrompton. The sales man came for the visit . He tried to identify the problem. But he is not able to resolve the issue immediately. So he told he need to take the fan to his store to check the issue. Have requested him either a spare or replacement. As I have two kids without fan it's not easy in Chennai. But he told there is no option. It so pathetic about the Chrompton customer service.

But to my knowledge we don't purchased any other brand. Always we prefer Chrompton due to the quality.

Tried to register the complaint in Chrompton but the toll free number is too busy. Tried around 20 times even not able to reach them . So addressing the concern here .

Service request number : Your Service Request No:[protected]/01 will be attended by TCS CARE CENTRE, Contact No.[protected] -Crompton