[Resolved]  Crompton Greaves / Cgglobal.com — Crompton ceiling fan making noise

Address:

Mumbai

I bought crompton ceiling fan in Flipkart, i purchased 3 fans, 1 fan started making noice from the day i received the fan, Initially it started making noise slowly after usage of one month, now fan is making lot of noise, then I gave complaint in Crompton site 3 times.
1) First time, crompton closed my complaint without visiting my house.
Complaint No.[protected]/01
2) Second time, I gave complaint again, this time crompton engineer visited my house, he tried to fix the issue, in the end he said we need to change the motor and will come tomorrow and change the motor. This happened 3 weeks back, daily when I call him, he will say, i am coming today . but he didn't come to fix the problem. But he closed the complaint in Crompton.
Complaint No.[protected] 01
3) Today again I raised the complaint
Complaint No.[protected]

I told them, I will pay extra money so you take this fan and give me new Fan. They said its not possible because you have purchased this product in Online