Cross Roads — No Refund Since 15th Jan' 2017

Address:New Delhi, Delhi, 110085

So many fake promises done by the this fraud company. This company just want to earn money at any cost. All sales executives makes fake promises regarding their services.

They promised me to give me door to door service. But once the payment is done by me, they did not send their workers as per the said time for car servicing. They did this twice or thrice.

And when i asked for refund, they start avoiding my phone calls. No one picked up the call.

Even i did not get any response from their complaint desk after exchanging so may mails.

There is a guy named Sameer([protected]) in delhi location was chasing continuously before making a payment of INR2500.

But now no one picked up a call.

I have lot of things to write. But i don't want to exchange emails unnecessary.

Please help me to get my amount back at the earliest.

Regards,
Manish Manral
Was this information helpful?
No (0)
Yes (0)
Cross Roads customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please do not give any advance to them for service of your car... We had given them and they have taken more than one month for service of the car.
Very poor performance. Talked to them at least for 100 times for getting the service done after making the payment.
While servicing, they use substandard quality engine oil. They service mechanics are not professionals. I do not recommend anyone to take their services

Ashwani Garg
M No [protected]
While servicing, they use substandard quality engine oil. They service mechanics are not professionals. I do not recommend anyone to take their services

Ashwani Garg
M No [protected]
I am also chasing for my refund for SOW since last April. They have stopped responding in emails and every time I call customer care they say they would call back. Not even a single call back from their side.

I am so frustrated with these crooks. I did even try consumer helpline and they were also no able to get it resolved and they advised me o go to consumer court.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cross Roads
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    181
    Pending
    0
    Resolved
    21
    Cross Roads Phone
    +91 11 4709 0909
    +91 93 3636 3636
    Cross Roads Address
    Cross Roads House, X -1, Okhla Industrial Area, Phase 2, New Delhi, Delhi, India - 110020
    View all Cross Roads contact information