Da Milano Leathers — payment not received" order was not delivered"

Website:www.damilano.com

I purchased the online bag on 25/6/2017 and paid through credit card.
I was told after a day that the product has some issues and cant be delivered and initiated by payment clearance. Later when i checked the site, the same product was seen available in higher charges. When i enquired, i was told that its the company decision. I asked them again to give my payment back. Its been almost a month but i have not recieved my payment back.

My order number is:
Order details
Order id: [protected]
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Da Milano Leathers customer support has been notified about the posted complaint.
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I purchased da Milano brand belt from airport outlet 2 months ago its very expensive and now it's buckle is broken pls tell me how to get it replaced and your quality is so poor that within two months period it's broken and now how to get it replaced

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    Da Milano Leathers Phone
    +91 99 1100 4922 (Order Related Enquiry)
    +91 99 5368 6360 (Business Enquiry)
    Da Milano Leathers Address
    Corporate and Communication Office 85, Kapasera Bijwasan Road, New Delhi, Delhi, India - 110037
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