Cakes ordered online on 5th February 2023 for my mother's 80th birthday on 7th February 2023. Order accepted and INR 1191.10 deducted. Email confirmation received from : [protected]@payu.in Message text: Transaction ID: 39991_230205:84 Rs. 1911.10 Paid to YASH SADH via netbanking on 5 Feb 2023 04:41 PM On 7th February itself, I received an email with below text: Order #39991 | NSDL | Cancelled Dear Customer, We apologize for the delayed response. We are really sorry to inform you that currently, we won't be able to deliver the product to your location as our merchants are too far from your location. Hence, we have to cancel your order and your refund would be initiated within 10-15 working days. We really apologize again for the inconvenience caused to you. Kind regards, Team Daily Cakes Today is 14th April 2023, no refund yet. Have sent various email following up, no response or even acknowledgement. Was this information helpful? |
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