[Resolved]  Datawind Innovations — tablet not working

Address:Mumbai City, Maharashtra, 400018

My tablet is not opening up.. Pl call on my mobile no. [protected]. I have charged it fully but there is no display.
I fail to understand the logic behind 350 minimum words for lodging a complaint.. Ridiculous, absurd & unethical.
Do you expect a subscriber to write an essay on the problem.
I will never in life purchase a datawind product nor recommend anyone.
When i dial your customer care on[protected], getting a tape "for technical support dial[protected]" what it means???
Saw many reviews on your customer care and shocked to read so many negative feedback but still your r &d team is sleeping.
Stop advertising on various tv channels like naaptol etc.
There is no count of how many words i typed.
Really it is the height of nuisance, waste of precious time.
I think it is better to throw your tablet in dustbin than to follow up with sleeping customer care.
Pl change the name as customer torture...
Already wasted much time..
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Sep 24, 2017
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2017
Datawind Innovations Customer Care's response
Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at  [protected] between hrs of (9AM to 6PM) 

you can also contact us on [protected]@datawindcorp.com 

Regards,
Datawind Innovation
Verified Support
Feb 08, 2018
Datawind Innovations Customer Care's response
Dear Customer,

Greetings of the day !!

Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Complaint comments 

Comments

Mene datawind tablet Ordar kiya tha to tuta hua aaya tha mene company me call kiya to company mese kaha ki aap hame kuriar se bhej dijiye. To mene kuriar se bhej diya. Is baat ko aaj 6 mahine ho gaye volog tablet bhej te hi nahi aur call karta hu to volog bahane banate he please help me.
Mene datawind tablet Ordar kiya tha to tuta hua aaya tha mene company me call kiya to company mese kaha ki aap hame kuriar se bhej dijiye. To mene kuriar se bhej diya. Is baat ko aaj 6 mahine ho gaye volog tablet bhej te hi nahi aur call karta hu to volog bahane banate he please help me.

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    Datawind Innovations Phone
    +91 18 3514 1330 (India)
    +1 855 3282 9463 (North America)
    Datawind Innovations Address
    108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
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