[Resolved]  Datawind — Manufacturing Defects & Hanging Problem in 7" Datawind ubislate Tab

Address:Rohtak, Haryana

I had placed an ordered during the week of Independenceday show had been shown by StarCj Alive for Dule sim, Dule Camera of 7" Datawind Ubislate Tab at the price of Rs.3999/- on 13/08/14.I had received the delievery of tab on 20/08/14 by Gati Express which is late delivery. At the time of opening of the delievery I found that Left side of the tab is pressed and spacebar of the keyboard of the tab is broken.In this regard I submitted an complaint to StarCj.com to replace the tab.On the day of 22/08/14 I receieved an new set of Datawind inlieu of old set of tab.on the sameday of 22/08/14 at the time of cheking the set I found that set of Tab is not working properly & tab is hanging severel time and stic is also not working properly on touch screen of the Tab.In this regard whenever I talked with customercare of StarCj alive Mr. Naveen to fwd the complaint for replace of tab.On 24/08/14 incharge of complaint center of StarCj Miss/Mrs. name not known told me to in this regards please visit to manufacturing deptt of Datawind for replace the set of 7" Datawind ubislate Tab .There are no icons of Facebook, You Tube, Whatsapp, Bluetooth, Playstore, There is also problem in the slote of sim slote.As well as when Iinsert the sim in slote there is no shown of the conectivity of sim iconlike idea and also there ios no shown the symbol of 3G Dongle connectivity whoile attachment of 3G Dongle.In view of the above you are also requested to please try at your best to sent the new piece of 7" Datawind ubislate Tab at earliest.I shall ever be greatful to you for this act of kindness.Thankiung you in anticipation please.Yours Sincerelly XXXXXXXXXXXXsdxxxxxxxxxxxxxxHariKrishan Lal
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had placed an ordered during the week of Independenceday show had been shown by StarCj Alive for Dule sim, Dule Camera of 7" Datawind Ubislate Tab at the price of Rs.3999/- on 13/08/14.I had received the delievery of tab on 20/08/14 by Gati Express which is late delivery. At the time of opening of the delievery I found that Left side of the tab is pressed and spacebar of the keyboard of the tab is broken.In this regard I submitted an complaint to StarCj.com to replace the tab.On the day of 22/08/14 I receieved an new set of Datawind inlieu of old set of tab.on the sameday of 22/08/14 at the time of cheking the set I found that set of Tab is not working properly & tab is hanging severel time and stic is also not working properly on touch screen of the Tab.In this regard whenever I talked with customercare of StarCj alive Mr. Naveen to fwd the complaint for replace of tab.On 24/08/14 incharge of complaint center of StarCj Miss/Mrs. name not known told me to in this regards please visit to manufacturing deptt of Datawind for replace the set of 7" Datawind ubislate Tab .There are no icons of Facebook, You Tube, Whatsapp, Bluetooth, Playstore, There is also problem in the slote of sim slote.As well as when Iinsert the sim in slote there is no shown of the conectivity of sim iconlike idea and also there ios no shown the symbol of 3G Dongle connectivity whoile attachment of 3G Dongle.In view of the above you are also requested to please try at your best to sent the new piece of 7" Datawind ubislate Tab at earliest.I shall ever be greatful to you for this act of kindness.Thankiung you in anticipation please.Yours Sincerelly XXXXXXXXXXXXsdxxxxxxxxxxxxxxHariKrishan Lal
Dear Mr. Harikrishnan Lal,


Please share your email ID and Phone number you had used to register with us while purchasing our product and we will revert back to you to help resolve your issue. Please send the info to [protected]@datawindcorp.com.


Regards
Datawind Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Datawind Innovations
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    948
    Pending
    238
    Resolved
    474
    Datawind Innovations Phone
    +91 18 3514 1330 (India)
    +1 855 3282 9463 (North America)
    Datawind Innovations Address
    108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
    View all Datawind Innovations contact information