[Resolved] Deccan Chronicle — Not acting on Data Card Service termination | |||
Dear Sir, I have raised a request for termination of my data card services ([protected]) on Sept 6th with service request number[protected]. I was told that it will take 7 working days to complete it. I got a call on Sept 11 and I had reconfirmed that I need this termination immediately. They didn't complete this and I received a bill for Sept 2014. I raised another request on Oct 17th[protected] to confirm disconnection and take action on the person who didn't complete the request I raised on Sept 6th. I spoke to a manager who assured me that it will be disconnected. No action has been taken and I keep receiving bills. I had logged a written complaint to customer care recording all these details. Request reliance communication to be professional and not trouble customers this way. Srinivasan Sainikpuri Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Deccan Chronicle customer support has been notified about the posted complaint. | |||
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36, Sarojini Devi Road, Secunderabad, India - 500 003
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Reliance Communications