Deccan Furniture — Non receipt of the product (Sofa), bill no.343

Address:Chennai, Tamil Nadu, 600056
Website:www.deccanfurniture.com

We ordered 3 seater sofa from deccan furniture, Kattupakkam thru their stall at the Chennai Trade Centre, by the end of january at their CTC sale. Though we had paid an advance of rs.5000 and delivery was promised within 4- 8 working days, we have not received any such product, even though it has been more than a month. We tried to contact their shop landline no. and several mobile no's with no proper response. We have always spoken to one mr. sugan at his mobile no.[protected]. He would initially say that it would take 4 more days for 5-6 times and reduced it to 2 days for 5-6 times. Then he quoted some Bhai's name and said that the sofa is ready and it would be delivered by today. He said the same thing for a number of days and today (07/03/16) he has said that the sofa will be delivered by 10/03/16, positively. How far can I trust his word? We feel very sad that the said company is taking us for a ride. MY BILL NO. IS 343. If they are not able to deliver the product, I request you to refund my advance amt immediately.
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