Deja-Vu Trends — Dejavutrends.com - Product not delivered | |||
Ref: 1) Deja-vu Trends Order No #[protected] Payment ID 23030226 Invoice No[protected] 2) Copy of emails recd & sent to Deja-vu Trends from 13.02.14 to 27.03.14 under Ticket No 681872 3) Copy of emails recd & sent to Deja-vu Trends from 26.02.14 to 03.03.14 under Ticket No 387784 4) Copy of Terms & Conditions of Deja-vu Trends Website 5) Copy of the details of Complaints filed by the Customers against the website www.dejavutrends.com in Business India Website. 6) Copy of the Credit Card Statement Date 26.02.14 of icici bank ---ooo--- I have purchased Micro SD Cards 16 GB 2 Pieces for a sum of Rs1272/ from Deja-vu Trends website on 11.02.14 in the reference 1st cited & the said amount was exhibited in my Credit Card Statement date 26.02.14 of icici bank in the reference 6th cited. I have called them on helpline no. [protected] several times but no one picking up the phone. I had sent mail at [protected]@dejavutrends.com and [protected]@dejavutrends.com and reverted with same remarks will take time for 4-5 days. But the said product has not been dispatched to my address by the officials of the website till date. Then, I have filed Complaints in the said website vide Ticket Numbers 681872, 387784 & 681872. The Copy of the mails recd & sent to déjà-vu Trends website are enclosed in the ref 2nd & 3rd cited. A copy of the Terms & Conditions of the website is also enclosed in the ref 4th cited. The address of the website is shown in the end of the terms & conditions page. Some of the customers purchased products in this website & they have been cheated by the officials of the said website. The said customers have put their grievances in the website Business India & the copy of the complaints have shown in the links attached in the ref 5th cited. When I see the Grievances of the customers in the website www.businessindia.in, it was revealed that most of the customers are cheated by the officials of the website www.dejavutrends.com Hence, I request you trace out the officials of the said website and take action against them as per rules & regulations of the cyber crime and render justice. I also request you to recover the said amount of Rs1272/ from the officials of the said web site and paid me early. I also claim Rs5000/ from the officials of the website towards the mental torture & agony given me by the officials of the website. I also would like to take immediate action and shut this website as soon as possible... Lion B Rajendran Was this information helpful? | |||
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Deja-Vu Trends customer support has been notified about the posted complaint. | |||
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Complaint No: 884205
I placed below a Copy of the mail sent to www.Dejavutrends.com through their website by replying its mail dated 02.04.14 and spoken by the officials of déjà-vu-trends on 02.04.14 at 08.38am by his mobile No [protected] to my mobile no [protected] for your kind perusal:
I also enclose a copy of the term & conditions of Deja-vu trends for your kind perusal.
Hi David Anthony,
Do you understand the meaning of " Patience & Coperation"? In each & every mail you have noted the word 'Patience & Coperation'. I am waiting more than 50 days for refund of Rs1272 from your store. You did not care about it but mailed me & noted about "patience & coperate".
I have attended a call from you today on 02.04.14 at 8.38 am from your mobile No [protected] in which you have spoken in Hindi. While I have not known Hindi, I requested you to speak in English. You have told that you are not known English as well. At that time, I have told you that you should refund a sum of Rs1272/ (towards the purchase of Micro SD Card 16 GB in your store on 11.02.14) along with Interest immediately. But you have cut the phone line immediately. If you will not refund the said amount of Rs1272/ with Interest, You should be punished severely by consumer complaints.in and the cyber crime department & they shut your online store immediately besides strong action will be taken by them against you. Please understand the situation & refund the amount immediately. I enclose a statement received from my icici bank in which the amount Rs1272/ has been debited in my account on 11.02.14.
Lion B. Rajendran
I placed below a Copy of the mail sent to www.Dejavutrends.com through their website by replying its mail dated 02.04.14 and spoken by the officials of déjà-vu-trends on 02.04.14 at 08.38am by his mobile No [protected] to my mobile no [protected] for your kind perusal:
I also enclose a copy of the term & conditions of Deja-vu trends for your kind perusal.
Hi David Anthony,
Do you understand the meaning of " Patience & Coperation"? In each & every mail you have noted the word 'Patience & Coperation'. I am waiting more than 50 days for refund of Rs1272 from your store. You did not care about it but mailed me & noted about "patience & coperate".
I have attended a call from you today on 02.04.14 at 8.38 am from your mobile No [protected] in which you have spoken in Hindi. While I have not known Hindi, I requested you to speak in English. You have told that you are not known English as well. At that time, I have told you that you should refund a sum of Rs1272/ (towards the purchase of Micro SD Card 16 GB in your store on 11.02.14) along with Interest immediately. But you have cut the phone line immediately. If you will not refund the said amount of Rs1272/ with Interest, You should be punished severely by consumer complaints.in and the cyber crime department & they shut your online store immediately besides strong action will be taken by them against you. Please understand the situation & refund the amount immediately. I enclose a statement received from my icici bank in which the amount Rs1272/ has been debited in my account on 11.02.14.
Lion B. Rajendran
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As per your email dated 31.03.14, I know that the complaint sent by me has been forwarded to deja-vu Trends website for taking further action in this regard. In this connection I wish to point out that the said website Deja-vu Trends has sent an email on 02.04.14 in which they stated as follows:This is for your kind information & necessary action
"Dear Sir,
Good Morning,
I would like to inform that your order no.[protected] is put on hold as concern department is working on the same process for cancellation, as per your requirement for refund in the above conversation and it mainly takes minimum 10 - 15 working days.
So, kindly have patience and co operate with us...
Thanks,
Regards,
David
Deja-vu Trends customer support