Delhi Jal Board — Black Sewer Water In Initial Water Supply Coming In Blocks 22A-D, 23A-D, 24A-D and Flats In Sheikh Sarai Phase - 1 (Complaint Nos - 4136, 4141)

Address:

New Delhi, Delhi

Please note our subject complaints registered on 13/03 are already past 7 days. The quality of initial water coming for first 10-15 minutes is still same. Please look at the pictures of black water; want to understand : 1. Why DJB people have casually updated records stating water supply is fine, without consulting us (the Sheikh Sarai Phase-1 residents who've actually lodged the complaints) ? 2. Why is there no effort to visit the site (MIG Flats) at the correct time between 06:05-06:15 PM or 06:20-06:30 AM when the initial bad water is actually coming from the taps; and at other times few visits were done by multiple people asking us and our neighbours to show evidence or to store bad water. 3. And when we've stored that stinking water why has no one come in last 5 days ? 4. We've to flush off the bad water for first 20-25 mins till the quality somewhat improves, this is leading to huge water wastage and inflating our water bills to 2-2.5 times; with the 10% hike in papers last week we'll just end up paying even more. Are we responsible for paying for this water which is not consumable ? We've already written 2 times at watercare.mnws.online.com. On Saturday we also visited DJB, Saket Revenue Office with water sample and the officials there as well agreed looking at the sample that the water was not worth moping house floors with, let alone bathing or drinking... Today and Saturday we've also emailed at your CEO's Id : watercare.mnws.online.com Still no action or even response ? It is absolutely wrong on part of DJB to ignore something as basic as people's rights to clean hygienic water supply when we pay all our bills before time. We need our problem resolved before people start falling sick. With Regards Shaswati Chattopadhyay Resident : Sheikh Sarai Phase-1