Delhi Jal Board — Complaint regarding wrong / assumed bill

Address:A-104, KARAN VIHAR - 03 GALI NO 2, KIRARI SULEMAN NAGAR NORTH WEST

Respected Sir,
My bill (Kno [protected]) Was generated on wrong/ assumed basis average meter reading, my actual reading is 945 as on 28/01/2021 before that actual reasing wasa 575 on 10/07/2019 if i will assumed on montly consumption upto 20 kn per month on the average basis my reading should be as per below calculation which is with in exeption limit.
10/07/2019 to 10/12/2019 = 575 + (20*5) = 675
10/12/2019 to 10/12/2020 = 675 +(20*12)=915
10/01/2021 to 915+20 = 935
on date 28/01/2021 reading was 945, which is in exempt limit.
image is attached for your reference.
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Respected Sir,
Hmara pani bil bhut hi high aaya hai jbki pani ka connection hmne ek family ke liye liya tha 1-1-2019 ko liya tha aur hmari family me 5 family member hai, only ek water tank hai hmare ghr me only 500 leter ka aur aaj[protected] tk ki reading only 162 hai yani ke monthly 20 se bhi km, jisme na to aapka koi staff meter reding check krne ke liye aata hai na hi koi bil dene ke liye pta nhi kaisi service hai delhi jal board ki, aur bill ki behav pr gernet kr dete ho,
Last hmne 17-aug- 2020 ko 2140 bil ka bhugtan kiya tha jabki wo bhi nhi bnte the hmara pani ka kho khas high use nhi hai aur is bar to hd hi ho gyi Bill no[protected] me 21923 ka bil aaya hai kaise posibl hai itne bdi mistake wo bhi august 2019 se jan -2020 tk jabki hmara total meter unit 162 hi hai hmari taraf se last bill amount bhi extra hi bhra gya hai

Mai meret ki image attached kr rhi hu case ko achhe se study kre aur mera water bill nill kre aur last payment bhi jo ki thi wo bhi refund kre aapke staff se itni bdi glti ho kaise rhi hai???

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