Both my previous and current month's bills indicate an incorrect status (MLOC) which does not align with the actual condition of my DJB meter. I have attached a photo of my DJB meter for your reference, affirming that its status is perfectly functional.
As of my latest meter reading, the recorded figure stands at (1176) only. However, the bill generated displays an erroneous amount. It is important to note that my water consumption consistently falls within the subsidised monthly limit of 20, 000 liters. I encourage you to review my billing history for the past one to two years, which consistently demonstrates compliance with this subsidised limit.
Given that my monthly usage remains well below 20, 000 liters, I kindly request a prompt correction to both my previous and current month's water bills. I implore you to consider the enclosed DJB meter reading as the accurate current reading and adjust the bill amounts accordingly.
Additionally, I have noticed that late fees have been imposed due to non-payment of the incorrect water bill. I urgently request that this be rectified, as both my current and previous month's bills are indeed incorrect.
Your prompt attention to this matter is greatly appreciated, and I look forward to a swift resolution.
My Current Month Bill ID :[protected]
My Previous Month Bill ID :[protected] Was this information helpful? | 
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