Delhi Jal Board — dirty water supplied in our area

Address:E-80, SECOND FLOOR, TAGORE GARDEN EXTN, New Delhi, Delhi, 110027

Dear sir, i am resident of e-block tagore garden extn. We are suffering from stomach infection due to dirty water supply in our area, we get water alternate day but water is full of mud and not usable, we are service class people, can not wait entire day for clean, water, can be get any solution we can get pure water, every day. Situation is worst please help us.
We can not buy drinking water everyday
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Delhi Jal Board customer support has been notified about the posted complaint.
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I had paid a wrong amount to Delhi jal board which is Rs 6437 when the bill was zero. Same i communicated to the office but they refused to refund the amount.

Can you please tell me how the amount can be refunded as the bill amount was actually zero at that time and the amount is too big to let go.

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