Delhi Jal Board — Incorrect meter reading / bill

I have submitted multiple complaints through letter (Dairy No
8307 dated 1st October 2020) to ZRO (Rajinder Nagar- Delhi) regarding incorrect meter reading however it is not getting resolved. I have already highlighted multiple times that the meter reader has recorded an incorrect reading because of which an exhirbitant amount of bill has been generated. I have produced proofs of the correct reading and even requested the ZRO to conduct an independent verification of the meter. All these requests have gone unanswered till now. The reading issue has been validated by the meter reader ( Mr Praveen Tiwari) however no resolution has been provided till date.

In the latest bill dated 20th January 2022, meter status has been marked as MLOC and a bill of 15419 is generated. Request authorities to take a stern action against the officials involved as this is causing undue harassment to me and my family. Also request you to rectify the bills at the earliest.

Regards,
Kusum Lata Katarya
K No. [protected]
Address: F- 22 West Patel Nagar New Delhi - 110008
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