Delhi Jal Board — Incorrect Water Meter, resulting incorrect bill

On 24th Oct, two people of DJB visited my home, captured a photo of meter reading(778) and updated incorrect reading(809) and yesterday(25th Oct) I received a bill of 6k+
This is not first time, last time they did the same thing, updated wrong reading and generated a bill of 56k. They reduced the bill to 5k in 6 visits of Yamuna Vihar Delhi 53 branch and took 3 months.

I don't know why DJB hires such illitrate or uneducated people who cannot even update readings properly in system/tablet.

I just want them to work on my issue, they should not do this everytime or with anyone, Updated the meter reading properly and provide a genuine bill
KNO
+1 photos
Was this information helpful?
No (0)
Yes (0)
Delhi Jal Board customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Jal Board
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    5183
    Pending
    0
    Resolved
    514
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Delhi Jal Board contact information