Delhi Jal Board — Provisionally paid amount not adjusted against future bill-k no-[protected]

Address:

east delhi

DJB bill no.[protected] of Rs. 1040/- prepared for period 03 march 2021 to 18 may 2021 during covid time was on provisional basis and i had paid that bill on 3rd June 2021. After that on my complaint reference no [protected] dated 20 July 2021 for prepare bill on the basis of actual reading that bill was zero as actual consumption during period was below permissible limit. I had requested several times at DJB portal through online to adjust my paid amount Rs.1039.71 against above provisional bill with future bill but not getting any positive reply so please adjust it with current bill no[protected] dated 28 jan 2022