Delhi Jal Board — Wrong billing for period (March'15- Oct'15)

Address:New Delhi, Delhi, 110059

Hi, This note is with regards to the current water bill for the period (March'15- Oct'15) K No-[protected] in the name of Smt. Kusum Gupta. The bill does not have any present reading (CMR) and by default have been charged 195 units, which is completely wrong. Could you please justify this reading? I was not been called upon by meter reader before taking reading. The same happened with my neighbors and similar to this case, they have been given wrong bills. Considering if there is a flaw in water meter, the user should have been notified by meter reader at the time of reading, which was not done in this case. In addition, I along with my family was out of Delhi for about 2 months. So, it's not at all possible that the billing amount can be so huge without actual utilization. Therefore, it's my humble request to look into this matter and rectify the incorrect bill as soon as possible. Also, please generate a new bill which can be considered payable. Please find my details below. Regards!
Was this information helpful?
No (0)
Yes (0)
Delhi Jal Board customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Jal Board
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    5180
    Pending
    0
    Resolved
    514
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Delhi Jal Board contact information