Delhi Jal Board — Wrong Status Shown in Bill and charges

Address:New Delhi, Delhi, 110032
Website:www.delhijalboard.nic.in

The meter reader mentioned the wrong current reading status as RDDT (Reading Detained) and previous reading status as 149 units. According to him the unit reading was not increasing but the fact is that we do not waste too much water and keep the use of water minimal. Our meter is working and in good condition but the meter reader reported previous units as 149 units which is also wrong and in fact as on today the actual reading is 147 units (screenshots of the meter is enclosed herewith) which were the total units since the meter had been replaced. Now the bill has come to Rs.354 which is completely unjustified. I am enclosing here the screenshot of the meter reading and bill in support of my claim that the meter is working properly. This is clearly a case o[censored]nnecessary harassment because a similar incident has also occurred once where the department has reversed the fake charges. Meter reader is forcing us that you must waste the water whether or not you require it. I am ready for the any test which might be initiated by the department.
+1 photos
Was this information helpful?
No (0)
Yes (3)
Delhi Jal Board customer support has been notified about the posted complaint.
Mar 04, 2017
Updated by nitinkumaragg
copy of bill

Complaint comments 

Comments

Recently I shifted to Vishnu garden. Part 1 street no.3 water is not coming from last 4-5 days we all were facing lots of problem due to efficient of water I request you to kindly note and taking a action thank you
My k no is [protected]
The meter reader mentioned the wrong current reading status as RDDT (Reading Detained) and reading status is shown in system is 887. According to him the unit reading was notreal but the fact is that we do not waste too much water and keep the use of water minimal. Our meter is working and in good condition in fact as on today the actual reading is 886units (screenshots of the meter is enclosed herewith) which were the total units since the meter had been replaced. Now the bill has come to Rs.3750which is completely unjustified. and i alsi compIain in kakrola mode but zro not listing my problem and he said that your meter is not running i am enclosing here the screenshot of the meter reading and bill in support of my claim that the meter is working properly. This is clearly a case o[censored]nnecessary harassment because a similar incident has also occurred once where the department has reversed the fake charges. Meter reader is forcing us that you must waste the water whether or not you require it. I am ready for the any test which might be initiated by the department.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Jal Board
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    5181
    Pending
    0
    Resolved
    514
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Delhi Jal Board contact information