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Delhivery Complaints & Reviews

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Last updated May 28, 2024
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Delhivery reviews & complaints page 165

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U
Usharani kandala
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Incorrect address delivery

Delivery executive hasn't called me (Customer)
Delivered to wrong address
Completely wrong address
Without sharing otp how he delivered
How such irresponsible
Stupid services...
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S
Seemonta Halder
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Regarding the delivery personnel

Hi i had recently bought a motherboard from vedant computers and it was to be shipped and delivered by buy a courier company named delhivery with an order number - ecz507496
Tracking number[protected]
I was scheduled to receive the delivery on 16th of june. At around 7:00 p. M. I received a call from the delivery guy saying that he could not deliver because of his issue with the transport vehicle. He then said that he will...
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Hello team,

This is with regards to a shipment which was supposed to get delivered on 08.6.2020. It has been more than 10 days. No proper response on email. Customer service doesn't answer the call.

Here is the screenshot - ttp://prntscr.com/t1ay6v

Worst services ever....
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My parcel was shipped from pune on 2nd of june 2020 and it was supposed to reach my location siliguri -734001, tracking number[protected] on by 8th of june 2020. But today it is 17th the parcel has not yet reached me and its location is still show as it is somewhere in their bhiwandi wearhouse. And i have no idea when and how am i going to receive the parcel. I need my parcel as soon as possible. As it is harming my business....
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H
Harsh.k504
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dispatch stuck at ssn logistics

My order has been stuck in bhiwandi location of ssn logistics (Delhivery) & it's 5 days past delivery due date and yet there is no status change or update....
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A
ankit1571c
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Damaged in transit

I am a delhivery client. I ship LEDs through delhivery to other states.
This month they damaged 3 of LEDs ( 40 Inch LEDs) i sent. Whenever i send mails to their client support, they never reply. The are just running away, Just avoiding my mails. Last year i faced losses because of their lame behavior too.
I am paying them to ship my products safely, not to damage my product and avoiding my mails related to damaged in transit.br...
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S
sharon7859
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package not delivered after 1 week

Ordered an electronic device 1 week ago. Still hasn't come. They don't respond to emails, phone calls, tweets and even dms. Worst company ever. I wish this # never even existed. Pathetic organization with the biggest # in the entire country. They never respond to any complaints. Sent emails, calls, tweets, dms but i never even got one reply. My device has been lying in a warehouse nearby for days now. It hasn't moved. These...
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Q
qazi maaz arshad
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Automatically cancelling my order.

I requested my boat headphones to be replaced so boat company initiated my pickup by delhivery but they kept on delaying my order and then automatically cancelled my order.
When i tracked my order history then i got to know that they are saying customer delayed the pickup and later customer cancelled it but i never did anything....
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Dear sir/madam,
I just want to know that why not my courier delivered yet?? Already been 7-8 days still not delivered, my packet still in noida, i had sent it to my sister who is in agra, that was an emergency, is this the courier service??? Very very bad experience with that courier service. Do something....
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Address:Delhi

Awb[protected] / delhivery direct express
Order id - o[protected]
I self return one product of amazon through delhivery courier service on 20 may and by tracking it show delivered on 26 may than k call amazon customer care and he told me that they not get any confirmation of delivered product and they send a mail to warehouse for confirmation but warehouse staff told that they don't recieved any product. Now the amazon...
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Address:Old Ramalayam St.

The items were picked up on 8th of june from gurgaon from lenskart (As emergency) and same was supposed to be delivered by 10th of june. But, the product is at hub only and i can't get a hold of even a customer service executive when i tried calling the customer care number. The items has shipped from gurgaon on 8th it is in bilaspur hub for so many days. I'm in dire need of the delivery. Now they've changed the expected delivery as 14th...
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A
Ayush Bhosle
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original product theft

Address:Yamuna Sadan,Khatri Pole,Jubilee Baug,Vadodara.

Hy,
I order my airpods via dealer and courier partner delhivery.
When i receive product there is an watch of lowest quality. I order online airpods via whatsapp from an unknown dealer. Now this crime done from an delhivery delivery partner. I have also proof of photos and chatting....
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N
Nayonika Ganguly
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Delayed delivery of package

Hello team,

This is with regards to a shipment which was supposed to get delivered to me on 06.3.2020.

I have not received it yet. The awb number is[protected].

I checked the status via watsapp its showing expected delivery by 05.27.2020, however on site the status is showing as reached destination city as on 06.11.2020.

I checked the status on ivr and received the sms that product...
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Address:Gurgaon

I ordered a device from official site of vivo which they dispatched through delhivery. It was promised to be delivered on 5th of june but since then they are just giving new dates. Also poor customer support ignoring tweets and not recieving calls....
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J
Jasleen90
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order not yet delivered - tracking id 4842010244823

The items were picked up on 6th of june from gurgaon & same was supposed to be delivered by 8th of june but still now the same has not been delivered & i am not getting any positive response from them. The items has shipped from gurgaon on 7 & on 8th it was at my destination city again on 8th evening it has again moved to gurgaon & on 9th it has again been moved to the destination city but from the last two days it is showing the same result...
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They are not delivering the package and are updating false information on the shipment number.
It has been 8 days since the product reached the nearest hub and their customer service is of no help.

Called them twice in 5 days, every time they said 'Please give us another 24 hours'.

This has been the worst cx experience ever, no one is listening and no one is answering....
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P
Patelshivam
from Bengaluru, Karnataka
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Since 15 days waiting for my delivery

Address:Village and post Pindari district jalaun u.p 285201

I have ordered one product from flipkart that is coming via delivery courier since 26th of the last month i am waiting for my product on 26th that was next to me... And they did not deliver it
Reason for non deliver - containment zone (What a joke is this... Where we do not have even a single patient of covid -19)
After that they are playing with my product.
At this temperature my parents are old and they can not take...
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J
Jashn Girotra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no customer service and parcel not delivered yet

A parcel which is being sent from raipur to kapurthala, pb has been stuck at bilaspur hr warehouse for 5 days without any updates.
I have been trying to contact them but their customer service number doesn't work and they provide fake assurances on their twitter account.
I wouldn't have resorted to posting this complaint here as long as i knew where my parcel was and if i could have atleast had some sort of way to communicate...
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Address:Unit A, 1st Floor, Spaces & More Business Park @ Bio Diversity, Plot No. 48 & 49, Lumbini Layout, Gachibowli, Hyderabad - 500032

Hi,
I have received a fake product through your logistics service. It was cod and your company recieved the money but there is no option to create a dispute. The seller seems to be a fraud as he has is not answering my calls. Why doesnt your company do background checks of your sellers. Do you get their identity proofs like aadhar card etc.?

I think delhivery is a creating a platform where scamsters and fraudsters can...
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S
Salman Reddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

their helpline doesn't work and they haven't delivered my parcel

A parcel which is being sent from meerut to bangalore has been stuck in one location without any updates.
I have been trying to find ways to get into contact with delhivery, but their helpline number doesn't even work and they won't reply to any of my queries on twitter. One of my parcels has been stuck in bislapur for the past 3 days and i have been trying to find out why. Now, i know that courier services are having some difficulties...
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