DELHIVERY Courier service is one of the worst delivery system, which I never come across.
32GB micro SD Card ordered through EBAY on 28.10.12, expected date of delivery was on 2.11.12, even till date the item is not delivered. There is no use of calling customer care, bcoz, it's always engaged...
After too many follow ups, I found the item was lying in Bangalore hub from 4.11.12 (which is only 20km to delivery place) & I've literally begged to deliver / self will come and collect, but there is no use...
with lot of frustration, I'm launching this complaint for public awareness.
Tracking No: 10111984883
Indiatimes Shopping order No: 3001601529
Delhivery Courier Service is possibly the slowest and most uncertain courier service, on the basis of time that I have ever come across. While clever companies like Amazon are using their own courier system, E-Commerce companies like Snapdeal, etc are making customers shy away from them, and use other companies, such as Delhivery. I had ordered a Nikon D3300 DSLR Camera, which on Amazon.In is (sadly) more expensive, although they do offer 1 Day delivery. Delhivery on the other hand, has now taken 5 Days, and my package still has not arrived. I had ordered it on the 23rd of May, and the estimated 'Delhivery' date was the 28th of May. Yet when I called them up today, they said that my package is on its way from Lucknow to Delhi, a journey of no more than 1 Day I assure you, but it was said to have been in transit since the 25th of May. The person at their customer service center was extremely good at trying to assure me that it would come as soon ass possible, while still telling me that it had not yet even reached Delhi, where it would then be processed, then sent to Mumbai, then processed, then delivered to me, a journey that would at the maximum take '24 - 48 hours'! If on the day of delivery, it is going to take another day, or even more, after 5 days, I think we have a problem here.
Yes i agree with you Shankar, Worst ever Courier service..Not sure why India Times shopping selected such a worst logistics partner. I had even went and approached their office yesterday, Guess.. there are loads of parcels... No one will response to you.. So finally i caught one guy and he told he will confirm by 2PM and i left the place and when i called them @ 2PM.. they said shipment is with us. So Today i had again went there and now they said, its not with us and its with Bangalore Hub, , very very frustrated.
For, email@example.com on Nov 7, 2012
Yes its delayed ..and courier company should ashamed of for this gr8 delay.
10111984883 (10611615) / Delivered
Status / Scan Details
Status Status Date Remarks Location Updated by
For further details / clarification on the remarks / additional instructions please contact us at +91 (124) 421 2200 / 01 / 02 / 03 between 9:00 AM to 6:30 PM or write to us at customer.support(at)delhivery.com
Delivered Nov. 15, 2012, 6:25 p.m. North BLR (Karnataka) Delhivery
Dispatched Nov. 15, 2012, 10:03 a.m. Dispatched for Delivery North BLR (Karnataka) Delhivery
Pending Nov. 14, 2012, 6:37 p.m. Asked for delayed delivery on 15th North BLR (Karnataka) Delhivery
Dispatched Nov. 14, 2012, 10:14 a.m. Dispatched for Delivery North BLR (Karnataka) Delhivery
Pending Nov. 13, 2012, 11:21 a.m. Shipment received North BLR (Karnataka) Delhivery
Pending Nov. 3, 2012, 5:18 p.m. Shipment received SR Nagar (Karnataka) Delhivery
In Transit Nov. 2, 2012, 1:17 p.m. Shipment received BLR_Hub (Karnataka) Delhivery
In Transit Oct. 31, 2012, 1:46 a.m. Shipment received DEL_LS_Hub (Delhi) Delhivery
Delhivery delivery service has given me the worst experiance ever.
I ordered a mobile phone from indiatimes shopping (order number:3001904369).
It was shipped 6 days on 27th JAN (waybill number:10112159032) .
I was supposed to receive the parcel on 30th of jan but I have not received the parcel yet because your
delivery service is not even able to track the location my order the only reply I am getting is it is in delhi region and every time I call them they just apolagise.
I also dropped them emails but the response was the same...
Delhivery Courier Service is the worst Courier Service provider
customer care service numbers +91 (124) 421 2200 / 01 / 02 / 03 are rubbished
I tell indiatimes not to send product by this courier service
shipment id:- 10112221656 (10942915)
no track update
I Ordered a TV from snapdeal.com on 24th april.And they sent to Delhivery Courier Service for shipment on 27th April.
The delivery date was 29 April( according to snapdeal.com).
I called up Delhivery Courier Service on 29th but they told, i will get it on 30th April a must.
Today(30 April) i called up and the Delhivery customer support guy told me, i will be getting it on 2nd May cause 1st May is a holiday.
I am not sure how long it will take to reach me.
Or they will really send me my parcel or not or misplace it.
My Waybill Number = 11112798670 (you can check this on http://www.delhivery.com).
i ordered a iball headphone on 17 may, my order no is-3002327720 and i tracked my order status its showing me that returned becoz of no service available in ghaziabad.I called to customer care so many time bt response were poor.really horrible courier service of delhivery.i really disatisfied.hope i soon get my item.
horrible service! dunno what kind of delivery boys they hire - if they cannot find a simple address - they don't deserve the job.
he called me up 6 times to find the 3rd main road - from 1st main road ... i think he wanted me to go and collect the package from him ... he finally marked the order status as pending - and wanted a confirmation of the address ... other courier services deliver so promptly.
Delhivery Courier Service is the worst Courier Service provider
i was order 5 to 6 order in Rediff shopping not even reached me single product to me, i never seen such a worst services in my life, y rediff shopping selected such a worst logistics partner.
Consignment Number :-
1 : 19810317800 (Flag With Clock For Office Car Home)
2 : 19810290080 (OM Bell / Tibetan Om Bell to Purify your Premises - Feng Shui Item)
3 : 19810345973 (Solar Prayer Wheel Ornaments For Car)
4 : 19810290080 (OM Bell / Tibetan Om Bell to Purify)
5 : 19810040121 (BLACKBERRY BATTERY MS-1 FOR BOLD 9700)
It's the worst ever.Can u believe it everyday they call me up telling me they'll deliver it but never ever turn up, this went on for a week.Finally tired of waiting all day I called up the delivery guy and I was obviously angry asked him why he wasn't doing his job.He starts yelling and you guys won't believe this, he actually threatened to BEAT ME UP his exact words "you tell me where u are sir!!! I'll come now only without out the package but ill give u a special delivery see what ill do to you for scolding me ...why are you scolding sir " can u actually believe it These people make false promises that they'll deliver and when they don't and when they're questioned they threaten to BEAT YOU UP . Absolutely unbelievable !!
Hi all i have red all the reviews from so many people...
i am thinking that these delhivery delivery boys are taking our products and they will sell spare parts of our mobiles or any electronic goods.
And they will fix some non warenty parts to our devices.
please check your products in any customer care centers after receiving...
I also had horrible experience with Delhivery. My order from snapdeal is delayed a lot.
Please never use this courier Service. I dont understand why companies like snapdeal are partering with such courier services.