Delhivery / Ssn Logistics — Courier never delivered

Address:	122002
Website:	www.delhivery.com

Hi,

I had a product from pepperfry being delivered by delhivery under awb no.[protected]. It was supposed to be delivered on 3rd november 2016. Here is how it went:

Day 1 (Nov 3) - i get a message in the morning that product is out of delivery. I get a call from courier guy at around 2pm but i wasn't home. So asked him to come at 4. Got message in the evening that i wasn't home and product couldn't be delivered.
Day 2 (Nov 4) - i get a message in the morning that product is out of delivery. I was at home the entire day. No communication from courier guy. Got message in the evening that i wasn't home and product couldn't be delivered.
Day 3 (Nov 5) - i get a message in the morning that product is out of delivery. I called their customer care at around 1pm and asked them to provide courier guy's number. Representative couldn't do that but assured me that product will be delivered today. No further communication from anybody.
Day 4 (Nov 6) - sunday. No communication
Day 5 (Nov 7) - i called customer service again and to my surprise they informed me that the product has been delivered. I didn't receive the product. So they took my email id and asked me to wait for 24 hrs and they'll send me the proof of delivery.
Day 6 (Nov 8) - i called customer service again. So they took my email id again and asked me to wait for 24 hrs and they'll send me the proof of delivery.
Day 7 (Nov 9) - same as day 6.
Day 8 (Nov 10) - still no resolution. No proof of delivery