[Resolved]  Dell — After 15 days my problems is pending

Address:

Bhagalpur, Bihar

Dell Complaint No. SR[protected]

Dear sir,
My laptop with express service tag [protected], not getting on i have have a complaint on 02 jun 14, till now not attended, three times i have called customer support they said on Friday(13 jun 14) your problem will be attended, but nobody contacted me and not attended my laptop problem till now 18 jun 14.I am really not satisfied with the service.please go through it and intimate me when my laptop problem will be solved? please intimate me status of my complaint.what is the use of taking warranty .Is this the way attending the problem worst service i am facing from your end.Nobody tells when will my laptop problem will attend. whenever i call to technical support customer care they are saying please mail to [protected]@dell.com.but no reply coming from this.from 15 days my problem is pending saying within three day on site warranty.