| Address: | Ludhiana, Punjab, 141001 |
I bought one of top model of DELL laptop, next day only I realise that audio jack is dead. Opened a ticket they sent technician to change the Mother Board and from this day my tension starts. Surprisingly their technician do not know how to pack the laptop. 2 more issues started from this date, laptop lid was not opening properly, and windows was unable to activate.
Again complaint, they sent another technician, he changed the mother board again, windows was registered again, but 2 more problems Click sound still there when closing or opening the lid of laptop and Audio jack again dead.
Did complain again, they change mother board again, but sound of opening closing lid was still there, even this time screws of laptops was not closed properly.
Again called Dell support they sent engineer again tried to fixed, after 5-6 days again same problem came again, screw was opened and click sound continue again.
In 4 months only my laptop was opened 5 times, now 6th time DELL again asking to repair the laptop, but laptop looks like old as they have opened my laptop 5 times in 4-5 months.
They are not even to listen me, I have sent emails to 15 top most peoples of DELL including MR. Dell CEO, but surprisingly there is no reply till date.
Then I have seen there facebook page and lots of forums many people are suffering due to bad services of DELL. Friends please invite as many people you can to save peoples from bad products and services of DELL.
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