Dell — batrey and charjar cange

Dell — batrey and charjar cange

Kishun Prasad from Kolkata, West Bengal

dear sir hamne 10.10.2013 ko dell ka vostro laptop kharida tha, lakin 25.05.14 se laptop ka charjar kam nahi kar raha hai aur batri bhi ak se do ghanta hi kam karta hai . pls ise change karne ka kast kare cstmer name kishun pd. kushwaha at - suriya, po+ps- suriya, dist - giridih, jharkhand, pin no - 825320 cont no. [protected], [protected], email id - kishun.[protected]@gmail.com, kishun.[protected]@yahoo.com Was this information helpful? No (0) Yes (0)
Dell India customer support has been notified about the posted complaint.
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Dell India Customer Care

Verified Support

Hi Kishun,

Regret for any inconvenience caused.
Kindly elaborate the issue that you are facing with the adapter. Please share the LED status when adapter is connected with the system.
The average battery backup of the 6 cell battery is 1 and half to two hours and it depends on the consumption. Battery is a consumable device and battery backup goes down over a period of time.
You can update the BIOS for the same. Please find the link below.
Link:- http://dell.to/1gkkpez
1)Enter the Service Tag and press submit button. ( You can find the service tag at the bottom of the laptop on white sticker, it’s a seven digit alphanumeric code which ends with BS or number 1.)
2) Click on Drivers and Downloads.
3) Choose the Operating system.
4) Click drivers and download, select BIOS and install it.

In case of any further assistance Please feel free to contact me directly by sending a reply to this blog.
We would recommend you do not post your private information on a public forum.

Thanks
-Kaveri
Social Media and Community Professional
Order Status : http://dell.to/1mpzOt7
Download Drivers : http://dell.to/1pkzznO