Dell — Battery Delivered late and package was opened | |||
I had placed an order for Dell Studio 1558 laptop battery through Dell partner CompuIndia.in. I placed order on 11th Aug 2014 was informed through an SMS that it would be delivered by 13th Aug 2014. However, the ecom express courier service of CompuIndia delivered the courier on 20th Aug and that too the package was open. When I tried calling the[protected] which just rings and no picks the phone. I am very disappointed and dissatisfied with Dell company who choose such a partner to sell goods in India. I want the my battery to be replaced as I am not sure if it was a used battery, duplicate or refurbished battery that is delivered to me. The plastic package is torn by someone who has removed the battery to replace it. Please find attached the picture of the battery plastic package Was this information helpful? | |||
Dell India customer support has been notified about the posted complaint. | |||
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