Dell — Behaviour

This is regarding the customer service provided by Yogesh was not appropriate how he did to my associate. I agree he was not carrying the receipt (information slip of my laptop) but he had his original Identity card which will be acceptable told by Javed. I understand this is your policy and I totally respect that as being in HR I also know the importance of security and policies but right message should be conveyed and the customer should be dealt in nice manner.