Dell — Bluffing people by not fulfilling the offer and not even replying to customer calls (not even once!)

Address:

Nainital, Uttarakhand

I purchased a dell laptop while the dell back to college offer was on on the 16th of July . They sent a message stating the offer was from 4th of July till 30th of June( they have added an extra day to the calendar ) while their site still shows it is from 4th of July till 30th of July. since then I've been calling the customer service dept. regarding this particular offer. The executives are always busy and the programmed voice states it has noted down my no. and will call back. I've not received a single call from them plus I tried to contact the general customer care executives they said they are not the right people to talk about in this matter and eventually they transferred my call to the same programmed voice and you know the rest of the drill. This is completely intolerable . The company cannot exploit and manipulate people. (My registration reference no. is[protected].