Dell — Carelessness of Dell Vostro Offer Supporters

Address:

Jhajjar, Haryana

I purchased dell vostro laptop during diwali. To avail dell vostro diwali offer I made a payment of Rs 699 on[protected] to buy a 64 GB pen drive and a dell wireless mouse as mentioned during purchase. I have not received these items. When I call support center, They tell me that we have sent you courier 2 weeks back. When I ask them courier details, they say that we are sending you in 1 hour. But their 1 hour has not completed yet. I have made 7-8 call in last 10 days. Daily I get reply that we will send you details via email today only. But nothing yet. Such a behaviour is never expected from a company who has very strong reputation in market. If the courier part is really done, please send me the details and If not, send me my products which are ready with you (as told to me).