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Dell — computer not working

DELL VOSTRO SERVICE TAG- JVVKD02 EXPRESS SERVICE TAG- [protected] SYSTEM NOT WORKING contact secretary Thirumarady Grama Panchayath office, Ernakulam dist, Kerala 686662 sec.[protected]@gmail.com ph :[protected] mob [protected]
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Err 678 keeps coming up on my computer when i tried to connect to internet
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my desk top computer wont connect to my broadband for me
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