Dell — Fraudulent conveying of information

Address:

Bangalore, Karnataka

I had given my laptop for repair in Dell Service Center in Jayanagar, Bangalore on June 2015 .They notified me later that the problem was with motherboard but I would have to wait for 45 days until the laptop would be repaired since the motherboard needed to be ordered from Delhi. I never understood why it would take 45 days just to get it from Delhi and repair it but anyways I agreed to it. Today 14 September 2015 it's been over 3 months and they now tell me a different story. They tell me that they still have to confirm the motherboard which has to be received from Malaysia. Tremendously disappointed ! Been a customer of Dell for a long time and after getting such a poor response from the other party I can hardly see mysel[censored]sing a Dell again!