Dell — important: could not avail offer due to dell technical problem

Address:

Bangalore, Karnataka

I bought my dell Inspiron 14 Service Tag: 58KKB12 | Express Service Code: [protected]. I had the offer to avail 2 year extended warranty and gift voucher of RS 3000 at the convenience charge of Rs 1499. But due to giftbig site or other issue i could not pay the convenience charge .I called the customer care but i didnot get any help.