Dell India — 2 years warranty extension

Address:

Banglore

My issue is regarding the extension of the 2 year warranty of my DELL LAPTOP that I bought on 02.07.2022.
The dealer has told me to login to www.dellconsumeroffer.com/backtocollegeoffer, where I can login or register myself and get the warranty extended for another 2 years at Rs. 1, 999.00. Because of this offer I bought the Dell laptop.

I did the registration on Monday evening and I got the message and mail that after 72 hrs I can make the payment of Rs. 1, 999/- but 12 days has been passed and still the link for making payment is not activated and it still shows ‘ Your claim is under process’.

I am very upset with the services Dell is providing.. Because of this extended warranty offer i opted for Dell laptop.. I dropped a mail to Dell team but evertime I call or write them mail they say, they need another 48-72hrs.
Daily I have to take follow-up / call customer care in order to get the link for payment activated, but no me essay action is taken from the Dell team..