Dell India — Broken laptop, ### customer service, frauds

I purchased the Inspiron15 in Feb2022, After just three months of buying this ### laptop, the hinge broke down and the frame came out of the screen. It took almost two months for them to repair the laptop and that too by constantly poking and visits. Now I am at the USA for studies and again I am having thre same problem (actually even worse). When I am calling the company, they say that you will have to forgo the existing warranty (which I extended by paying these scamsters) and buy a new one after which these frauds will act upon.
Take my advice and shut down your fraud company and ### services.
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Hi Rashi, we are disheartened to hear about your unfavorable experience with us! Kindly reach out to our support team at Dell Cares via Twitter DM and highlight your issue. The concerned team will examine this closely and address it further.

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