Dell India — Complaint about dell laptop which is not working properly.

Address:	Allahabad, Uttar Pradesh, 211003
Website:	www.dell.com

Hello dell,
my name is ashutosh pandey. i am using laptop dell inspiron 15 3551
and i am facing many problems in it.

Incident details:

1. currently when i restart my system then it takes 4-5 minutes and then boot screen comes again so it takes 4-5 minutes for restarting.

2. sometimes its brightness key F11 and F12 does not work means brightness does n't change using F11 and F12 so it consumes a more battery.

so i called for dell support so i told by dell technician that i have to update my BIOS so i update my BIOS and download some drivers(like- Video driver, Network Driver, Chipset driver, BIOS file) going on your website www.dell.com/support but my problem does not resolve completely.

when i update by BIOS from A00 to A05 from that time restarting takes a lot of time and the time when i had not updated my BIOS then brightness did not change using F11 and F12.

so i again installed windows 8.1
i download all the drivers(network, video, chipset and more for my model)
i update the bios but unfortunately my problem could not be resolved till now.

so i want please check my new system as soon as possible.you can contact me
on my number [protected].
thank you.