Dell India — Defective product sold - service tag 4488nc2

Address:New Delhi, Delhi, 110060
Website:Dell Laptop

I bought a dell laptop (Service tag 4488nc2) on 31.10.2016 which was defective product and the warranty was also not updated. Tata croma sold by misleading information. The product is giving too much of heat during use and the speakers are not functioning properly at times. I approached croma & did trouble shooting but it didn't help. Dell denied to provide any service. My whole money (Rs 35000) has gone in vain. I want complete refund of the product. This is defective and has been sold by fraudulent means.
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Nov 25, 2016
Updated by mthukral
No response yet
Complaint comments 

Comments

I brought my laptop 2 months ago since I bought it its dvd drive is not working pllzz solve this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information