Dell India — Dell inspiron 15-3567

Vìnèét Kùmàr Gùptà

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110008
Website:	www.dell.co.in

I purchased laptop on 12/02/2017 but when i open my laptop on 13/02/2017 its screen light not working. i called to dell on 14/02/2017 he say your screen will be replace in 2 days. but he came to me on 18/02/2017. and when he replaced screen there is no change in my problem. he say other issue happen here. i found there is a petch missing in laptop. he unable to fixed my problem.
I very disappointed with dell. This is my 3rd laptop from dell. Bad service ever i seen. contact for more information on [protected]

Vineet Gupta

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Dell India customer support has been notified about the posted complaint.

Feb 18, 2017

Updated by Vìnèét Kùmàr Gùptà I ALSO SEND LOTS OF EMAIL TO DELL BUT THEY NOT REPLY

Vineet Kumar Gupta <mr.[protected]@gmail.com>
Attachments1:58 PM (1 hour ago)

to IN_Services_Di., Dell_Premier_S.
Dear Ravi,
Please find the attached invoice.
I very disappointed with dell. I will never purchase any other product of dell in future and i will not suggest any one for buying dell product I want my laptop replace in a week. or refund my money. If you cant do it i will go for legal process. Please understand my problem .
I brought my laptop on 12/02/2017 from croma, faridabad, HR. but when i trying to operate laptop on 13/02/2017 it is not perform well. barkath i was very satisfied with your wording. Please solved my problem in 2 or 3 days. Otherwise i will go for legal process with dell. I am using dell product from last 10 year. and this is my 3rd laptop from dell.
Again I want to say i very disappointing with dell product. I think, i received a defective product. Please contact.

Regards
Vineet Gupta
[protected]

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Comments

sanjay gsss pratap

from Alwar, Rajasthan

When clilck on window start button it shut down the computer . its not update auto and some other softerware problems are faced last 30 days

Swetha

from Bhubaneshwar, Odisha

More than 3 months i am complaining against dell.my issue not resolved.its really poor service from the concerned authority.they are lagging the issue.am attaching the invoice and there customer mail details.