Dell India — Dell inspiron 15

Address:	122001
Website:	dell.com

I bought a dell inspiron 15 laptop on 6th jan 2016 with configuration:

Intel i5 processor
4g ram
1tb hard disk

I hardly get a chance to use it as i have another official laptop, but whenever i want to use it for my personal purposes which is hardly anything memory or cpu intensive thing, i just get blasted with this useless machine i bought. When i called dell customer care initially that trackpad is slow, they were so rude to even listen to anything.

Issues in laptop :

1. Trackpad loses its cursor once in 20 mins
2. If the system is left open, it wont get to slepp mode or screen saver, it will just die and you have to reboot it all over again, which is a fair 20 min process.

3. I can easily say that dell is making its customers fool by applying stickers of i5 processor, this machine is so slow that even core2 duo processor would be 10 times faster. Even to open file explorer it shows wait signal for more than 5 minutes.

Dell team : can you explain what kind of products you are selling. I will share this to each of my friends/colleagues that never ever buy anything of your brand who just enjoy 1 time money of customers selling the fake laptops.