Dell India — Dell laptop

Address:	560037
Website:	www.dell.com

I had purchased a laptop in june, 2013 and since then i am facing a lot of problems with the system. I have already got the laptop replaced once and even in the new laptop the hard drive is replaced twice. Again now my system has crashed because of the hard drive issue. I registered a complaint with the dell team on 17th june, 2016 but still now its not resolved. They are giving me the worst service possible on earth. I am facing a lot of trouble with this. The engineers that their team has is just ruthless. They dont know how to talk to customers nor do they know what the customer's issue is. I have even spoken to one of the managers of dell but even he was useless. Only thing they will keep on saying that they apologize for it. What the hell will i do with their apologization. Even i am a working guy, i dont have time for all this rubbish. Please see to it and please take some action against them.