Dell India — Dell laptop inspiron X[protected]FZ52)

Address:

Darjeeling, West Bengal

I had purchased the above laptop (Code [protected]) from Siliguri vide Bill No. Slg/Retail/00085/16-17 dated 09.05.2016 from Technocrat Infotech Private limited. Right from the date of purchase, the laptop is running extremely slow.It takes around 15 minutes to open. I have made several complain with your customer care center. They have attended to my request but the my laptop is still not alright. I have missed a lot of my classes and job works due to the the above problem. I think that the laptop needs to be replaced at your end. I bought Dell only because my friends recommended the same to me. Now I an in a fix and your technical staffs at Siliguri is not above to fix the problem in laptop. I hope the quality team will sincerely listen to my complain and provide relief to me.