Dell India — Dell laptop warranty wrongly updated

RAsrani

from Bhopal, Madhya Pradesh

Address:	462011
Website:	www.dell.com

We have purchased dell laptop from m/s yantra infotech, bhopal on[protected]. it was told product has 1 year warranty which should end on[protected]. but on checking it online warranty has ended on 05th june 2016 and 05th sept 2016 respectively.
Invoice has been wrongly updated by dealer/ company.
Now the product is not performing well due to which my work is getting hampered.
Need to get a replaced asset and compensation for delay in providing promised services.

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Comments

Pavan555

from Hyderabad, Telangana

Hi,

I have purchased the laptop from Amazon.com on 15th
Dec'16 and I have checked the same on the website and found the start date 31 March 2016 and end date is 29 June 2017 which is wrongly updated.
The Seller has also submitted invoice to dell two months ago still, they haven't got any response.