Dell India — dell service centre complaint

Address:

Gurgaon, Haryana, 122001

Dear team,

This is complaint regarding re-boot it solution (Dell authorize service centre) based on gurgaon, haryana. I have given my laptop (Dell inspiron) for repair on 3/06/2017. It was having power issue. As solutio, they change the vga chip and charge inr 3000 for it and gave 3 month warrenty. After 1 week it got same problem then i again take the laptop to the service centre. They again did something and resolve the issue. After nearly 2 month again charging problem with the beep sound was coming. Then again i took the laptop to the service centre and this time they keep the laptop for 10 days saying that need to change the vga chip again and its taking time beacuse vga chip is not availble in the market. Finally they return back the laptop saying issue cant be solved and need to change the motherboard now. On the same day i take the laptop into local shop and found that there is no any vga chip aaplicable for the dell laptop and found that 6-7 components are missing including i/o chip. So i want to file a complaint for it and need explanatiom for it. Such kind of malpractices are happening in such kind of dell service centre.. Please lodge the complaint.

Thanks,
Chandan bhardwaz