Dell India — Dell Venue 11 pro 7139 dead since 3 months with no support from dell customer support

Address:	Bangalore, Karnataka, 560085
Website:	dell.com

MY Dell venue 11 7139 core i5 8gb ram and 256-ssd bought from their enterprise folio and supposed to be the high-end 2 in 1 hybrid has turned into a piece of junk.

I lodged a complaint with Dell customer care in the month of June with the ticket no[protected]. My device is still in warranty and till date Dell has been unable to resolve the issue and today when I called them for an update they say that the parts are unavailable and we cannot tell the date for servicing your tablet.

This is highly unprofessional and pathetic service from a tech giant.

Please share who will the country manager for their services, I want him this message to reach to him.