Dell India — Gave laptop in dell authorized center and they are not repairing it and keeping it with them

Address:	Bangalore, Karnataka, 560103
Website:	www.dell.co.in

I had a dell inspiron 7548 laptop which was not coming up from sleep after upgrading to windows 10. This I believe is a known issue in dell laptops but I gave it for repairing to AMC Square (Wise Machines India Pvt. Ltd.) which is authorized service centre in bangalore. They checked and told me it is a hardware issue which I dont believe but still asked them to repair it. Since then it has been 2 weeks and they are not repairing it neither updating me. I have been chasing them always and they give all sorts of weird unbelievable excuses. I want DELL to take up this matter seriously and address my grievance.