Dell India — I am raising complaint against Dell and Flipkart for sending me Damage Laptop

Address:	Bangalore, Karnataka, 560100
Website:	www.dell.com/in/p/ and www.flipkart.com

Dear Team,

I have purchased Dell Inspiron Core i3 5th Gen - (4 GB/1 TB
HDD/Linux) Z565155HIN9/Z565155UIN9 3558
from Flipkart on 16/02/2017, which i had received damage piece, (LAN port was not working). I had logged a complaint against the same to Dell customer care, wherein service was given with commitment as no more issues will accure as they have replace Mother board.

But now have scree issue. My laptop is not even 3 months old and have so many issues.

When asked for replacement, they have denied to do so..
and came up with so many terms and conditions which was not intimated to me in the beginning.

I am very unhappy about the product received from DELL though Flipkart (which is damaged laptop)

I had Spent Rs. 27, 000 and have so many problems with Dell Laptop,

No one is supporting to get replacement. Kindly request you to please help me here.

I am very tired calling customer care on every month for one or the other issue.

This is affecting my work. Last month for 8 day my work is affected and now current month they are asking me to hand over laptop for 3 days. which is hampering my work and performance.

Please help me..
I am reachable at[protected].

Regards,
Jyothi N