Dell India — Laptop hanging problem

Address:	Allahabad, Uttar Pradesh, 211003
Website:	www.dell.com

It is hanging since i bought it. whenever i phone it takes off my one hour time atleast during your online repairing. so i pull out the battery and refix it to start my laptop after hanging. I requested your people to return back my laptop and give me another laptop of successful model which do not have hanging problem. there must be some manufacturing defect which cannot be sorted out. |Because three times your engineers repaired over phone but the problem comes again after few days. I am fed up with it. Because it is very slow. whoever tries on it, everybody gives the same remark of being slow.