Dell India — Laptop hinges causing trouble for the LCD screen to break anytime

Address:

Dell Service Centre, Domlur, Bengaluru 560071

I purchased Dell inspiron 14 inches 5410 2 in 1 laptop almost an year back which is still under warranty period which is before 7 Dec 2022
My LCD screen broke in the corner unexpectedly without me causing any trouble
I got if replaced in Bengaluru Dell Centre in Domlur
Now the new LCD screen and Hinges seem to be causing trouble again with sound coming when I open and close
The LCD and panel are dividing when i open which seem to break anytime.
I contacted call centre, they promised to rectify the problem in 5-7 working days. It has been more than a week and i got a mail saying the rectification would delay.
As per my academic requirements I need the problem to be rectified as soon as possible.