[Resolved]  Dell India — Laptop keypad problems and start up problems

Address:Mumbai City, Maharashtra, 400708

I have purhased laptop dell inspiron 3148
with product serial no6K7MF32 on 14/01/2016
following are the complaints regardingthe same
1.Keyboard functioning problem-some keys are not working smoothly
2. startup problems-after startinggoes in sleep mode
3. touch problem-not working soothly
4.sometimes get hanged during work
look into the matterat the earliest
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Aug 9, 2021
Complaint marked as Resolved 
Dell India customer support has been notified about the posted complaint.
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Comments

I m having Same like your model 3158 i m having too touch problem
i contacted dell but their service is not satisfactory
https://www.consumercomplaints.in/dell-refund-required-c1318795
Hi vaihali,

You may try the following steps:
Control Panel - Device Manager - Mice and Pointing Devices - Double Click onTouch Pad -
2) Driver's Tab - Click Update Driver drivers,
3) RIGHT CLICK on TouchPad and UNINSTALL.
Then go to USB Controllers and UNINSTALL EVERYTHING except the category itself (all in it). REBOOT
This will refresh the TouchPad Driver and the USB Stack.
You may also try to install "Keyboard filter driver". You can download the drivers from the manufacturer’s website. Then you can install and reboot.
Good luck!

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