Dell India — Laptop warranty

Address:	600042
Website:	dell support warranty service

Dell inspiron 15 3000 series
Express service code [protected]
First thing i heard was you warranty covers till november 2017 (for hardware mind you) when i placed the call (cool) after going through all your mundane exercises and (the support person mentioning herself professional many times over) i get slugged by you people that i need to pay for my battery (rs 2400 — payment first — 7 to 10 days for delivery — when i purchased the system got slugged around 1000 bucks for next day service with replacement service all over india) wow what a service.

In your ad please put that we are bull company and our product suck — if you buy our product you are in dumps anyhow; just pay and dont bother to call us back.

Fact: i have a hardware warranty for 3 years paid extra 1000 rs for the same. if i am correct battery is part of hardware of the system (universally it is true; but dell considers otherwise)

Why do you make false promises for warranty services when you are not going to fulfill them.

Yours unsatisfied customer (never to buy any dell customer),
Umaprakash umapathy