Dell India — Motherboard replace

Address:560103

My laptop had a problem like shutdown automatically, then i gave my laptop to laptop store dell authorised service center in (Marathahalli) bangalore, they said that the problem is in laptop battery ic, after few days they repaired my laptop and delivered. After few days i checked my laptop model and service tag at online, then i realized, the laptop store service center guys replaced my mother board with another model, they cheated me. My original laptop service tag is 7l7qpx1, they replaced with 1tc9yw1 service tag. So please be aware of dell service centers, so please check your laptops properly before you take from dell service centers.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information